If you have an enquiry or would like to get in touch, see below for the best person to contact
Administrator
admin@bcpc.org.uk or 01225 429 720
Office Manager
officemanager@bcpc.org.uk
Accounts & payments enquiries
01225 429 720
Referral Service - Aly Vernon
referralservice@bcpc.org.uk
07907 771612
Low Cost Counselling Service - Jess Orlik
lowcostcounselling.bcpc@gmail.com
07734 392212
All BCPC trainees and graduates work to strict ethical principles and codes of practice. These documents can be found on Our Policies page.
Any member of the public wishing to discuss a concern about a professional member of BCPC may initially address their concerns to ethics@bcpc.org.uk.
Please see below for further information regarding how to raise a concern or make a complaint.
All BCPC trainees and graduates work to strict Ethical Principles and Codes of Ethics. Any member of the public wishing to view these can visit our Our Policies page and download a pdf. You can also find the complaints procedure by visiting Our Policies page.
Any member of the public wishing to discuss a concern about a professional member of BCPC may initially address their concerns to ethics@bcpc.org.uk. Alternatively if you wish to make a complaint please contact the relevant Professional bodies - UKCP and BACP. You can find out about how to make a complaint to UKCP by visiting How to make a Complaint or you can email complaints@ukcp.org.uk. To find out how to make a complaint to BACP visit How to complain about a BACP member.
Any complaints about student practitioners should be addressed directly to the BCPC Director, Rhianwen Gilson: rhianwengilson@bcpc.org.uk
A student with a complaint about BCPC's training or trainers should follow the procedure set out in the relevant training Handbook.
General complaints by members of the public not relating to the professional conduct of one of our members or by students complaining about something other than their professional training, should in the first instance be sent in writing for the attention of the Director at BCPC, 1 Trim Bridge, Bath, BA1 1HD or by email to rhianwengilson@bcpc.org.uk